Empathize

Use this powerful method to design the best learning experiences you can imagine.

Capture the key rational and emotional forces pushing an organization towards implementing a change.

Capture the key rational and emotional forces pushing an organization towards implementing a change.

Visualize all the actions and steps needed to complete a project or process.

When the team needs to have a retrospective.

Establish the right activities to create value for your customers to rapidly move them through the funnel and measure their progress.

Gain a more complete understanding of your user's experience, to identify the user’s pain points and then opportunities for improvements along the journey.

Visually show the requirements and dependencies that inform the experience of your product.

Imagine the worst-case scenario associated with the way your team functions to question the status-quo and unlock value.

Visualize roles and responsibilities for important projects so no one feels underwater.

Use this sprint review template to run a sprint review with an agenda, space for feedback, and more. Celebrate accomplishments and get feedback after a sprint.

By using this template to create your own SIPOC, or Suppliers Inputs Process Outputs Customers, diagram, you can begin to identify key elements of your process.

A UML is an approach to modeling and documenting software or business process workflows.

Diagram the steps and inputs of a business process to identify opportunities for improvement.

Transform problems into compelling questions that invites exploration

Build a persona to further understand and develop empathy for your end users.

Understand who you're designing or solving a problem for by defining primary and secondary personas.

A summary of the mindset, needs, and goals held by key stakeholders

Clearly outline group hierarchies and reporting structures.

Create a portrait of your key stakeholders' mindset, needs and goals.

A collaborative visual process for better product discovery and prioritization.

Gain a deeper understanding about your users' insights and what they want to accomplish.

Learn about your extreme user's mindset and gain insights about their struggles.

This template is a design tool to deconstruct the job that customers are trying to get done, identify opportunities for improvement, and map a new experience.

Gain understanding by speaking with people who use your product or service

Uncover ways the team can improve by understanding their shared patterns of interaction.

Understand your audience's motivation by graphing their key facets.

Develop a deep, shared understanding and empathy for your users.

Acknowledge the connections within your team and align on emotional experience

Gain insights about your users and how your business can address their needs.

Align product to user value, synthesize research insights and implement experiences

Plan and facilitate design thinking workshops

D4D Method is a set of strategies that describe how we innovate at Intuit. Create awesome solutions that customers, employees, and partners will love.

Create shared understanding, run experiments and test solutions to creatively solve customer problems and deliver customer delight!

Create shared understanding, insight, and motivation to improve the lives of customers.

Evaluate outcomes and speed up decision making.

Visualize and annotate how data flows within an information system or process.

Unite customer and employee experiences through this journey map to identify and prioritize areas of focus.

Create a shared understanding of customer aspirations and priorities to identify opportunities and determine next steps.

Diagram step-by-step actions and inputs in a business process.

Define the personality of your brand and align your team before redesigning your visual brand assets

This is a mental modeling technique for confronting problems more insightfully.

Find and address what's stifling your team's momentum.

Prepare for a sprint or strategic planning