Build process maps quickly and easily

Map out workflows and processes with Mural. Start by recording the workflow steps, add connections and relationships, and share with other collaborators.
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Why Mural for process mapping

  • Easily add sticky notes, text, icons, and more to build steps in your process map.
  • Add connectors to diagram workflows and outline strategies in an intuitive, shared visual platform.
  • Invite collaborators and get input from your whole team, whether in real time or asynchronously.
  • Embed or export your mural to share your processes and showcase all your collaboration.

Mural features for collaborative process mapping

Whether you’re outlining a new process or need to untangle your ideas before sharing them, Mural makes it as easy to collaborate on process maps.

Sticky notes & text

Add ideas, action items, and more as a sticky note or text box — then change the colors and cluster to identify patterns and new solutions.

Mapping and diagramming

Build quick and easy visualizations of flows, maps, processes, hierarchies, journeys, and more.


Visualize ideas, prototype, and quickly annotate for a better-than-a-whiteboard experience.

Presentation mode

Build presentations collaboratively, then deliver engaging sessions that go beyond one-way talk tracks.

Asynchronous collaboration

Innovate and collaborate effectively together without booking time on calendars.

Outline navigation & instructions

Structure your mural for easy navigation, then add activity instructions for collaborators.

How to get started with Process mapping

Mural makes it easy to build process maps that can be shared with your team or whole organization to make sure everyone is aligned. Get started free with one of our 300+ templates, leverage common frameworks, or build from scratch — Mural's intuitive tools allow your team to collaborate visually in an engaging way, whether in real-time or asynchronously.

  • Collaboratively build process flowcharts.
  • Design insightful user story maps that build empathy and understanding.
  • Outline strategies and identify opportunities for improvement.
  • Share your workflow maps with collaborators and set permissions with links.
  • Embed or export your process maps to share with your team or whole organization.

Mural works with your team

Explore free template recommendations and popular use cases.

Frequently asked questions about Process mapping

What are the steps of process mapping?

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Which Mural templates can help me quickly create a process map?

How do I share my process map?

Transforming customer experience | Mural and Capco Digital

For the first time, Capco ran design thinking workshops entirely digitally, allowing dozens of client stakeholders across global offices to participate when appropriate, wherever they were located.
A photo of Capco Digital employees working together with Mural