Systematically optimize and design better processes
Did you know that companies that actively manage and optimize their business processes achieve 30% higher profit margins than companies that don't? So, why struggle with messy, inconsistent diagrams when you can use a BPMN diagram template to make everything clear, neat, and easy to understand? These templates ensure everyone, from business execs to IT folks, speaks the same visual language.
BPMN diagrams are a breeze to customize, so you can tailor them to suit your unique workflows. Plus, once your process is mapped out, you’ve got a rock-solid foundation for automation, optimization, or just improving efficiency. It’s like giving your business processes a GPS — no more getting lost in the weeds.
The business process model diagram template helps you:
Visualize workflows: Companies that focus on their people’s performance are 4.2 times more likely to outperform their peers. Use this template to quickly map out business processes using a clear, standardized format, making it easy to represent tasks, decisions, events, and process flows.
Ensure consistency: Provide a pre-structured layout that ensures all essential BPMN elements are included, reducing errors or missing steps in process mapping.
Improve communication: This template acts as a universal visual language that makes it easier for both business and technical teams to understand and collaborate on processes.
Enhance collaboration: Facilitate better teamwork by offering a common understanding of workflows, ensuring that all stakeholders — from executives to IT — are on the same page.
How to use Mural’s BPMN template
Step 1: Familiarize yourself with the BPMN elements
Take a moment to explore the pre-designed BPMN symbols in the template, such as tasks, events, gateways, and swimlanes. These elements will make up your process diagram. Tasks are individual steps, events are important process points, gateways show decisions, and swimlanes organize activities by roles or departments.
Step 2: Customize the diagram to fit your process
Drag and drop the BPMN shapes from the template into your board and modify them to match your specific process flow. Double-click on shapes to add relevant details like task names, decision criteria, or event descriptions. Connect shapes with arrows to establish the flow between steps in the process.
Step 3: Collaborate with your working team
Invite your team to the board for real-time collaboration. Mural's collaborative features, like sticky notes, comments, and @mentions, make it easy to discuss and provide feedback on specific elements of the diagram. You can also use the voting or focus mode features to prioritize decisions or focus on specific sections of the process.
Step 4: Refine and optimize your process
As you build your BPMN diagram, identify potential bottlenecks, inefficiencies, or areas for improvement in the workflow. Refine the process by adjusting the flow, adding or removing steps, and ensuring that the diagram accurately represents the process you intend to model.
Business process modeling best practices
Use templates for standardization: If you’re mapping multiple processes, create a library of BPMN templates within Mural for consistent process modeling.
Don’t forget about Mural’s integrations: Integrate Mural with tools like Slack, Microsoft Teams, or Jira to keep your team updated and facilitate workflow improvements.
Be consistent with your naming conventions: Give tasks, events, gateways, and swimlanes clear, descriptive labels that make the diagram easy to understand for everyone — regardless of their familiarity with the process.
BPMN (business process model and notation) is a graphical representation for specifying business processes in a workflow. It provides a standard method for illustrating the flow of activities, decisions, and events in a business process. BPMN helps organizations document, communicate, and analyze their processes in a way that’s easily understood by both technical and non-technical stakeholders.
BPMN includes various symbols and elements such as:
Flow objects (events, activities, gateways)
Connecting objects (sequence flow, message flow, association)
Swimlanes (pools, lanes)
Artifacts (data objects, groups, annotations)
Business process modeling typically involves a cross-functional team, including both technical and business stakeholders. Key participants often include:
Business analysts: Responsible for understanding and documenting business requirements and processes.
Process owners/managers: They have a deep understanding of the processes and are responsible for managing them.
Subject matter experts (SMEs): These are people with deep knowledge about specific parts of the business or processes being modeled.
IT specialists/developers: They provide insights into technical constraints and systems that interact with the business process.
Project managers: Oversee the progress of the business process modeling effort and ensure alignment with broader business goals.
End users: Input from end users is crucial to ensure the processes are designed effectively and are aligned with day-to-day operations.
A business process model diagram (BPMN diagram) offers several advantages:
Clarity and standardization: BPMN provides a standardized way to represent processes, making it easier for stakeholders across the organization to understand and communicate the workflow.
Documentation: It serves as formal documentation of business processes, which can be used for training, audits, and compliance.
Process optimization: Visualizing processes helps identify inefficiencies, bottlenecks, and areas for improvement. It’s a tool for continuous process improvement (CPI).
Improved communication: A BPMN diagram is an easy way to communicate complex processes across various teams, departments, and levels of an organization, bridging the gap between business and technical audiences.
Automation: BPMN diagrams can be used as a foundation for process automation, especially in environments that use business process management (BPM) tools. They can be translated into executable workflows for software systems.
Compliance and risk management: BPMN diagrams help ensure processes adhere to business rules, legal requirements, and industry standards, reducing risks, and helping with compliance tracking.
Process analysis and monitoring: The visual nature of BPMN helps in identifying performance metrics, measuring process performance, and monitoring changes over time.
Ready to see what everyone’s talking about?
Over 95% of the Fortune 100 use Mural to get things done.
No credit card required
