2017 remote collaboration survey results

Written by 
Mary Halling
September 4, 2018

Remote work is becoming increasingly mainstream. Whether you're remote all the time, have flexible in-office policies, or collaborate with teammates who work remotely, chances are high that this trend affects you.

We set out to find out just how frequent remote work is, who's engaged in it, and how people feel about it.

We wanted to know:

Screen Shot 2018-08-28 at 17.56.21

...and here’s what we learned about remote work trends in 2017*:

  • 99% of participants are engaged in remote work at some point.
  • Mixed teams continue to be the most common set-up.
  • A combination of Slack, WebEx, Zoom, Box, and Google Drive was the preferred tool suite.

Screen Shot 2019-06-04 at 2.46.10 PM



  • 75% say that working remotely gives them better work-life balance & flexibility.
  • That probably contributes to the overwhelming response that the biggest benefit to remote work for companies is employee satisfaction.
  • The greatest frustration continues to be the lack of a face-to-face interaction.

Screen Shot 2019-06-04 at 2.47.00 PM
Screen Shot 2019-06-04 at 2.46.51 PM
Screen Shot 2019-06-04 at 2.47.14 PM


  • 50% say there's no change in the quality of their work when they're remote (and 30% said it actually increased their work's quality).
  • 40% see no change in the difficulty of producing new ideas when working remotely (18% find it easier or much easier).
  • Creativity is at least somewhat important to 99% of respondents' jobs.

Screen Shot 2019-06-04 at 2.46.45 PM


Suffice it to say, we can expect the remote work trend to be around for awhile. Getting the same or better results no matter where you're working, plus the added benefit of job flexibility and balance, certainly makes remote work attractive for the workers themselves. Add in the amount of tools available to help teams accomplish their goals while saving money on travel costs, and that benefits organizations at large.

It's no longer just designers and developers working remotely, either; we're seeing an increase in remote work across management, operations, customer experience, and more. Hopefully there will be some solutions that emerge to help these diverse remote workers feel more social and like their effective communication won't suffer.


Bitten by the remote work bug? We've got a few things to help you get started. We ran a train-the-trainer master class on facilitating remote workshops, plus recently hosted a few webinars on running remote design sprints. If you have any more questions, feel free to reach out to support@mural.co.

Finally, you can check out our results from last year, and see how they compare.

About the authors

About the authors

Mary Halling

Mary Halling

Community Manager
Mary is the Community Manager at MURAL. She's passionate about building relationships with people, especially if coffee and good food are involved.

Related Blog Posts

No items found.
white x icon

Get the Free 2023 Collaboration Trends Report

Extraordinary teamwork isn't an accident

By continuing, I agree to receive news, offers, collaboration tips, and invitations to surveys, webinars and events from Mural and the event sponsors. I can unsubscribe at any time. For more information, please see our Privacy Statement.
We are sorry, something went wrong while submitting the form. Please try again.