Document your research findings and transform them into actionable insights
Use this template to record qualitative research, synthesize your notes, and turn them into actionable insights.
Easily communicate and align on research outcomes by collecting feedback and observations in a shared, centralized location.
To get the most out of the Mural research notes template, created by LUMA Institute, follow the steps outlined below.
The first step is to gather any research notes you have into the Mural template; then, transfer your content onto sticky notes, making sure to limit each sticky note to one idea.
Once you’ve gathered the materials and organized the content into sticky notes, have your team come together and analyze the content, color coding each sticky note according to the key (or a modified version of the key that you define).
Now that you’ve color coded your sticky notes, move them over to the discussion area and cluster them into groups according to overarching themes that you observe in the information.
Don’t lose the momentum! Take advantage of the progress you’ve made in translating your research notes into groups and themes, and press on to create action items and next steps with your team using another template from the LUMA System™, like the untangle a complex problem template — also free to use and edit.
To get the most out of the Mural research notes template, you should:
Writing research notes involves capturing and documenting key insights, observations, and findings from your research activities.
Don't forget to include relevant context, such as the date, location, and participants involved in the research.
Research notes should include essential information that helps you recall and understand the research context. This may include the research objectives, methodology, and any specific research questions or hypotheses. Capture detailed observations, quotes, and anecdotes that provide insights into user behaviors, needs, and pain points. Include any supporting data, such as survey results or analytics, that validate your findings.
It's also important to document any unexpected discoveries or patterns that emerge during the research process. Lastly, make sure to record any unresolved questions or areas that require further investigation.
While writing research notes is crucial, there are some overlooked ways to maximize their value. First, consider using visual elements like sketches, diagrams, or photos to supplement your written notes. Visuals can help convey complex information and make your findings more memorable.
Additionally, create a system for tagging or categorizing your notes to make them easily searchable and retrievable. This allows you to quickly find relevant information when needed.
Another overlooked approach is to share your research notes with your team or stakeholders. This promotes collaboration, sparks discussions, and ensures that insights are not siloed. Lastly, revisit your research notes periodically to identify patterns, trends, or connections that may have been missed initially. This can lead to new insights and opportunities for further exploration.
Mural is the only platform that offers both a shared workspace and training on the LUMA System™, a practical way to collaborate that anyone can learn and apply.