SAN FRANCISCO, CA — June 7, 2022 — Today MURAL revealed that SAP achieved a 404 percent return on investment and a cost savings of $47.3 million by deploying the company’s collaborative intelligence software. These findings were part of The Total Economic Impact™ of MURAL at SAP, a May 2022 commissioned study conducted by Forrester Consulting on behalf of MURAL. This TEI study examines the return on investment enterprises may realize by utilizing the MURAL platform. Based on interviews with SAP employees, all of whom are experienced with MURAL, Forrester Consulting projected a three-year financial outlook and found that through the use of MURAL, SAP improved team productivity, improved employee efficiency, enhanced project quality, and reduced travel costs in a hybrid work environment.
“Teams at global enterprises like SAP rely on MURAL because they know collaboration can’t be left to chance. They use MURAL to design how their teams work together, making collaboration intentional, visual, and inclusive,” said Mariano Suarez-Battan, co-founder and CEO of MURAL. “SAP has crafted this collaboration culture over the years, using MURAL to deploy collaborative intelligence one space at a time. We believe this study reaffirms the impact MURAL has on team productivity at its core and the business value collaborative intelligence provides at scale.”
SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best. It is the largest Enterprise Resource Planning (ERP) vendor in the world, with customers who generate 87 percent of total global commerce ($46 trillion). SAP has deployed MURAL across multiple geographies and a wide variety of teams including presales, service sales, UX design, and new employee onboarding. Teams at SAP use MURAL for design thinking projects, which helps them share ideas, understand problems, and solve them. SAP specifically used MURAL to facilitate workshops in its design thinking process with both internal and external participants.
The TEI study found both tangible and intangible benefits from implementing MURAL. Over a three year period, SAP will realize:
Collaborative intelligence with MURAL is a new systematic approach designed to increase the innovation capacity of the enterprise. With MURAL, teams can collaborate visually from anywhere and at any time, whether the team is “back” in the office or somewhere in between. Leaders use MURAL to design collaborative experiences that unlock the entire potential of the team so that ideas are never lost.
Key takeaways SAP interviewees shared when asked how MURAL had made an impact:
The full TEI study findings will be shared on Wednesday, June 15th at 8:00 am Pacific, where guest speaker Christopher Layton from Forrester will participate in a live Q&A hosted by MURAL. The Total Economic Impact™ of MURAL at SAP is available for download at https://www.mural.co/get/sap-impact.
MURAL is a collaborative intelligence company. We connect teams to unlock their potential, increasing the innovation capacity of the enterprise. MURAL creates a culture of effective collaboration — where everyone is connected, contributing, and empowered to deliver business-driving outcomes. Try MURAL for free www.mural.co.
MURAL is a registered trademark of Tactivos, Inc.