MVS - hero profile

MVS - hero profile

By Tenny Pinheiro

The Hero Profile is a profile summary used to understand an extreme user. Used to record information and details, this framework helps you learn about your extreme user's mindset and gain insights about their struggles.

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MVS - hero profile by Tenny Pinheiro

Tenny is a pioneer worldwide in designing bridges to integrate Agile Entrepreneurship and Service Design.

With The Service Startup, he helps entrepreneurs and business leaders take a lean approach to create sustainable, desirable and profitable new services via service design sprints.

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