Prep Time:
Time to Run:
1-3 hours

Heuristic Review Template

An auditing procedure based on ten rules of thumb for good design

Courtesy of our friends at

Use this framework to quickly identify problems in an experience by leveraging proven principles of good design. Review an existing product or service experience, or a prototype of a new concept. Either way, these principles will help reveal opportunities for improvement.

How to create a Heuristic Review Template

Heuristic Review Template Frequently Asked Questions

LUMA Institute

Template by LUMA Institute


LUMA offers acclaimed in-person training, custom innovation programs, and a unique digital platform (LUMA Workplace), used by innovators in over 70 countries. Leading organizations around the globe rely on the LUMA System of Innovation — a practical, flexible, and scalable approach to Human-Centered Design.