Mural AI is a set of AI capabilities built into Mural to help teams generate ideas, organize information, synthesize content, and turn collaborative work into shared understanding and action.

What can Mural AI help teams do?

Mural AI can help teams brainstorm, create visual frameworks, organize and classify ideas, summarize content, identify patterns, and explore new directions. Because the work happens on a shared canvas, teams can review, refine, and build on AI-generated outputs together.

What Mural AI features and capabilities are available?

Mural AI includes capabilities for generating and expanding ideas, creating mind maps and other visual frameworks, clustering and organizing sticky notes, summarizing canvas content, classifying information, and generating questions, hypotheses, and other starting points for collaboration. Available capabilities may vary as Mural adds and updates AI features.

Who can access Mural AI, and is it included in my plan?

Mural AI is currently included with Team+, Business, and Enterprise plans. Availability may vary by feature or account settings, and Mural may update pricing, usage limits, or plan eligibility as its AI capabilities evolve. Check the current pricing and product documentation for the latest details.

How does Mural use my data with AI?

Customer content used with Mural AI is processed to provide the requested AI features. Mural states that it does not use customer content, or permit others to use it, to train or develop machine-learning models. Mural may use anonymized and de-identified AI feature inputs to analyze usage patterns and improve the product. For full details, review Mural’s current AI terms and privacy documentation.

Is Mural AI secure and responsible?

Mural applies its security, privacy, and responsible AI practices to its AI features, including human oversight, transparency, and controls designed to protect customer data. Mural also maintains certifications and attestations including SOC 2 Type 2, ISO 27001, and ISO 42001. People remain responsible for reviewing and approving AI-generated outputs before using them.

Can Mural AI connect with Microsoft 365 Copilot and other AI tools?

Yes. Mural integrates with Microsoft 365 Copilot, including capabilities for finding murals and templates and summarizing mural content. Mural MCP also lets compatible AI assistants, including ChatGPT, Claude, and Cursor, work with Mural canvases by creating and organizing content such as sticky notes, shapes, text, diagrams, and flowcharts.

How can I get started with Mural AI?

Open a Mural canvas and use the available AI capabilities to generate, organize, or synthesize work. If your team uses Microsoft 365 Copilot or a compatible AI assistant, you can also explore Mural’s integrations and MCP connection options. Check Mural’s help center for setup instructions and current feature availability.

Mural AI AI tools to help teams think, create, and collaborate faster

Turn ideas into action. Mural AI helps teams generate, organize, and synthesize work in a visual workspace so your team can move from ideas to decisions faster.

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Secure and responsible AI at Mural

Collaborate with AI while keeping security, privacy, and human oversight in focus. Explore how Mural approaches data protection, responsible AI development, and customer control.

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Bring your AI agents into Mural with Mural MCP

Use your AI chatbot to create and edit content directly on your Mural canvas.

Turn your canvas into the central hub for your work

Use your agent to bring research, documents, meeting transcripts, tickets, conversations, and other existing context into Mural, giving your team a shared visual starting point for collaboration.

Create and edit from your AI tool

Use your AI chatbot to add, organize, and update content right on the canvas, so you can keep work moving without switching platforms.

Connect decisions to action

When the work is done, use your agent to turn canvas outcomes into summaries, action items, tickets, and other next steps in the systems where work continues.

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AI capabilities for faster collaboration

Let Mural AI enhance your team's productivity and creativity.

AI mind mapping

AI clustering and organization

AI summaries and synthesis

AI sentiment analysis and classification

AI-assisted ideation and exploration

AI mind mapping

AI clustering and organization

AI summaries and synthesis

AI sentiment analysis and classification

AI-assisted ideation and exploration

Turn ideas into visual mind maps

Generate and expand mind maps directly on the Mural canvas to explore ideas, uncover connections, and give your team a shared starting point.

Group ideas and find patterns faster

Organize sticky notes by topic or other criteria so teams can spot themes, compare perspectives, and make sense of large amounts of input.

Transform canvas content into shared understanding

Summarize ideas and information on the canvas to surface key themes, clarify takeaways, and help teams align on what matters.

Classify feedback and understand sentiment

Categorize sticky note content by sentiment or other criteria to make patterns in feedback easier to see and discuss.

Generate ideas and explore new directions

Use Mural AI to generate ideas, questions, hypotheses, opportunity statements, and other starting points your team can refine together.

Mural AI with Microsoft 365 Copilot

Why fly solo when you can soar higher with a partner? Mural is purpose-built for a better experience across the Microsoft ecosystem — and now we’re proud to bring this partnership into the next gen of productivity.

Work smarter with Mural + Copilot

Enhance the human potential of your teams across Microsoft 365 with Mural's Copilot agent and get to where you want to go, faster.

Find what you need, when you need it

Use Microsoft 365 Copilot to accelerate your workflows and improve collaboration with the power to find murals and templates at the drop of a hat.

Summarize and save time

Leverage the power of Microsoft 365 Copilot to summarize all the text from a mural canvas and quickly get up to speed on brainstorming, roadmap updates, and more.