IDEO U is an online school that equips you with creative problem-solving skills, easy-to-use tools, and leadership mindsets to stay resilient in our fast-changing modern world. In this toolkit, we've shared some of our favorite activities from our courses to enable you and your team to start collaborating in new ways on MURAL. Explore the templates below for human-centered methods and tools that you can start using with your team today.
Create a culture of belonging and align your team through a set of agreements.
Agreements are the behavioral norms that create and maintain the team dynamic: they help team members understand what they can expect of each other, and how to hold each other accountable. Cultivate team cohesion and a sense of belonging by leading your team in a workshop to articulate their agreements.
Observe your customers to understand what they value.
Gathering customer insights is the first phase of the design thinking process. In this activity, you will ground yourself and your team in the needs of the people you are creating for through careful observation. We think of observation as “listening with your eyes,” and it can help you understand what people truly need and value.
Craft a powerful presentation by experimenting with different story arcs.
Want to deliver a presentation your audience will remember? Leverage the power of emotion to make your message stick long after the presentation is over.