MVS - hero profile

by Tenny Pinheiro

The Hero Profile is a profile summary used to understand an extreme user. Used to record information and details, this framework helps you learn about your extreme user's mindset and gain insights about their struggles.

MVS - hero profile by Tenny Pinheiro

Tenny Pinheiro

Tenny is a pioneer worldwide in designing bridges to integrate Agile Entrepreneurship and Service Design.

With The Service Startup, he helps entrepreneurs and business leaders take a lean approach to create sustainable, desirable and profitable new services via service design sprints.

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