MVS - hero journey

by Tenny Pinheiro

The Minimum Valuable Service framework is used to document all the intentions the user expresses when using a service. This tool helps you gain insights about what users want to accomplish and how they want to do it.

MVS - hero journey by Tenny Pinheiro

Tenny Pinheiro

Tenny is a pioneer worldwide in designing bridges to integrate Agile Entrepreneurship and Service Design.

With The Service Startup, he helps entrepreneurs and business leaders take a lean approach to create sustainable, desirable and profitable new services via service design sprints.

Join the creators that are already using MURAL